ATI LPN · Quality Improvement in Nursing Leadership
Question 1 of 57
What is the term used by Florence Nightingale that is similar to Watson's transpersonal caring?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 2 of 57
According to 'healthcare strategic planning,' what is the role of long-term planning?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 3 of 57
Managing diversity' requires managers to:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 4 of 57
A registered nurse (RN) is supervising an unlicensed assistive personnel (UAP). Which principle would the nurse follow when delegating tasks?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 5 of 57
Which of the following is an important advantage of distance learning?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 6 of 57
What is the best example of downward communication by a nurse-manager?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 7 of 57
What is the disadvantage to the institution in using external agency nurses?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 8 of 57
What task will best allow a health care organization to benchmark its performance?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 9 of 57
The 1948 Brown Report recommended which of the following?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 10 of 57
How does the student nurse best prepare for the clinical experience?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 11 of 57
Which of the following statements about cover letters is true?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 12 of 57
The nurse is caring for a client in the post anesthesia care unit (PACU) following an adrenalectomy. What is the nurse's priority action?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 13 of 57
According to Diers and Evans (1980), 'excellent nurses are inflamed by nursing.' How should a nurse interpret the word inflamed?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 14 of 57
Which of the following are signs that an organization is on the path to long-term success with its planned change?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 15 of 57
According to 'healthcare cultural competence,' what is the significance of understanding diverse cultures?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 16 of 57
When Marj turned on the TV in her guestroom, she discovered that it didn't work. In this instance, the hotel failed in which of the following service dimensions?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 17 of 57
The Robert Wood Johnson Foundation and the Institute for Healthcare Improvement have a program that identifies five critical elements of a health-care organization's success. Which element will the nurse leader use to help shape a preferred future for nursing in such organizations?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 18 of 57
Which of the following situations reflects the kind of fear that Deming believes must be driven out of the workplace?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 19 of 57
Dealing with work force diversity by asking people to shape themselves to fit the dominant style of the organization is called the approach.
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ATI LPN · Quality Improvement in Nursing Leadership
Question 20 of 57
How can a mentor help a new manager?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 21 of 57
The Goldmark Report focused on what aspect of nursing?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 22 of 57
The nurse demonstrates transpersonal caring for patients when maintaining what attitude?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 23 of 57
Which of the following is not a core value or concept of the Baldrige Award?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 24 of 57
Which philosophy will help a nurse leader create a preferred future?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 25 of 57
An agency nurse is assigned to work on a unit that uses the team nursing model of health care delivery. Which of the following would the nurse expect to experience in this environment?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 26 of 57
A busy medical unit has been increasing the use of agency nurses. The nurse-manager should anticipate what consequence of this staffing alternative?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 27 of 57
Which of the following statements about traditional management skills is true?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 28 of 57
Which statement accurately describes the NFLPN?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 29 of 57
Which is an example of a 'wild card' that would greatly affect staffing in an acute care institution?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 30 of 57
In the event of an adventitious crisis, which population would have a priority need of crisis intervention?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 31 of 57
The goal of listening is to understand and remember what is important in a message.
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ATI LPN · Quality Improvement in Nursing Leadership
Question 32 of 57
Which of the following statements about team leaders is true?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 33 of 57
A registered nurse (RN) is providing care in a setting that uses modular nursing. What task should the nurse perform during a shift?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 34 of 57
A nurse would expect to see which action on a unit that uses the team nursing model of health care delivery?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 35 of 57
Which of the following has had the greatest impact on redefining the responsibilities of managers in the hospitality industry?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 36 of 57
There are four major types of staffing plans. The self-scheduling method of staff planning refers to which of the following?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 37 of 57
In order to improve the likelihood that errors in a health care system will be reported, nurse-managers should:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 38 of 57
Which ANA Principles for Nurse Staffing standards are applied to patient care?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 39 of 57
A category 4 hurricane has disrupted a rural local health care system, creating a significant increase in emergency department admissions. Which client would the nurse assess first?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 40 of 57
One way a manager can get an employee to accept a goal is to:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 41 of 57
Who served as the first public health nurses, caring for the sick and the poor?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 42 of 57
A nurse wants to become involved in a professional organization. Which organization was started by six nursing students who wanted to acknowledge nursing scholarship?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 43 of 57
According to 'healthcare ethics,' leaders should:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 44 of 57
The most important task of a change sponsor is to:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 45 of 57
The best starting point for identifying existing service problems or current work processes that fail to meet or exceed guest expectations is:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 46 of 57
What does 'healthcare regulatory compliance' involve?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 47 of 57
Nurses who wish to be a part of creating the future will need to take which action?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 48 of 57
Which of the following tools is useful for recording how frequently something occurs?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 49 of 57
A nurse leader strives for excellence. What will this accomplish?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 50 of 57
Which of the following statements about high-performance organizations is true?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 51 of 57
Automated computerized staffing allows for which advantage to the institution?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 52 of 57
The term 'healthcare risk management' involves:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 53 of 57
A guest complains loudly that his orange juice was not, as the menu claimed, fresh-squeezed, but was in fact a concentrate product with an inferior taste. You know that the orange juice was fresh-squeezed that morning, but agree to deduct the price of the orange juice from his bill anyway. Which conflict-management strategy did you pursue?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 54 of 57
Quality service' is best defined as service that:
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ATI LPN · Quality Improvement in Nursing Leadership
Question 55 of 57
The nurse overhears a physician yelling at a newly hired graduate nurse in the hall. What is the nurse's best caring response?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 56 of 57
A nurse contacts the Nursing Workforce Center. What is the nurse trying to find?
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ATI LPN · Quality Improvement in Nursing Leadership
Question 57 of 57
Which of the following statements about communication is false?
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